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Travel Medical Insurance Malaysia Hospital & Treatment Expenses

Travel Medical Insurance Malaysia 

SmartTraveller is designed the way travellers want a travel insurance to be - with immediate activation, comprehensive coverage and 24 hour emergency assistance wherever you are in the world.
You can choose between the VIP and Classic Plans or enjoy greater savings under the Family Plan when you travel with your loved ones.

Who is eligible to apply?
 • All Malaysians, Permanents Residents, Employments Pass/Work Permit Holders and Dependents(s) of Pass Holders.

Who is eligible to be covered under the family plan?
 • The family plan includes you, your spouse and all your accompanying children aged below 18 years old or up to 23 years old, if he/she is a full time student in a recognised institution of higher learning.

What is the maximum age limit?
 • As long as you are below 70 years old, you are eligible to enrol. For family plan, a child must be below 18 years old or up to 23 years old, if he/she is a full time student in a recognised institution of higher learning.

Can a child buy a separate Individual Plan even if he is accompanied by an insured adult?
 • Yes, 50% of the individual plan premium will be charged for him.

Is there a maximum period of cover?
 • The maximum period of cover is 190 days.

Under what circumstances is an applicant allowed to take up a ‘One Way’ trip?
 • It is only applicable to those who are emigrating or students going overseas for education. For ‘One Way’ trip cover, arrival at final destination must be completed within 31 days [including any stopover(s)].

When will my insurance terminate on a ‘One Way Trip?
 • The ‘One Way’ trip will terminate 72 hours (3 days) from the scheduled time of arrival at the final destination.

Who is AXA Affin General Insurance Berhad?
 • AXA Affin General Insurance Berhad is a member of the AXA Group, with over 869 billion euros assets under management and more than 50 million customers around the world. AXA is one of the world?s leading insurer. In Malaysia, it is also a member of the Affin Group, a leader in Malaysia?s financial services sector.

 

SUMMARY OF BENEFIT
LIMIT PER
PERSON/          

EVENT

SUM INSURED (RM)
VIP PLAN

CLASSIC PLAN

PERSONAL ACCIDENT
Individual
Family
Individual
Family
Accidental death
           

 

Permanent disablement

Per adult          

Per child

Per family

Per adult

Per child

Per family

200,000

25,000

-

200,000

200,000

-

200,000

25,000

450,000

200,000

200,000

450,000

100,000

10,000

-

100,000

100,000

-

100,000

10,000

220,000

100,000

100,000

220,000

MEDICAL & OTHER EXPENSES
Medical, Hospital & Treatment          

Expenses

Reimburses expenses (including cost of emergency dental treatment) incurred during accident or sickness

           

Per adult/ child

Per family

 

300,000

-

 

300,000

900,000

 

 

50,000

-

 

50,000

150,000

 

Repatriation of Mortal Remains          

Pays for the cost of burial or cremation in the locality where death occurs or the expenses of transporting the mortal remains back to Malaysia

Per adult/ child         

Per family

5,000

-

5,000

15,000

5,000

-

5,000

15,000

Subject to Medical, Hospital & Treatment Expenses limit
Compassionate Visitation Benefit (due to hospitalisation of the Insured Person)          

Pays for additional expenses of one relative or friend required on medical advice to travel or remain behind with you

Per adult/ child         

Per family

           

5,000          

-

5,000

15,000

5,000

-

5,000

15,000

Subject to Medical, Hospital & Treatment Expenses limit
Compassionate Visitation Benefit (due to the Insured Person’s Death)          

In the event of the Insured’s death whilst on the trip, reimburses for travel and accommodation expense for one relative or friend to assist in the burial or cremation arrangements in the locality where death occurs

           

Per adult/ child

Per family

5,000

-

5,000

15,000

5,000

-

5,000

15,000

Subject to Medical, Hospital & Treatment Expenses limit
Child Care Benefit          

Pays for additional expenses of one relative or friend to take care of your children whilst you are hospitalised and the cost of areturn trip economy class ticket

Per day         

Per event

500

5,000

500

15,000

500

5,000

500

15,000

Subject to Medical, Hospital & Treatment Expenses limit
Follow-up Treatment          

Reimbursement for follow-up treatment within 3 months upon return to Malaysia

Per adult/child         

Per family

30,000

-

30,000

90,000

30,000

-

30,000

90,000

Subject to Medical, Hospital & Treatment Expenses limit
EMERGENCY MEDICAL EVACUATION & REPATRIATION
Emergency Medical Evacuation          

Emergency transportation and medical care en route to move you (in a medical critical condition) to the nearest hospital

Per event Unlimited            

Unlimited

           

Unlimited

           

Unlimited

Emergency Medical Repatriation          

In the event that the Insured person is hospitalised abroad and it is medically necessary for the Insured Person to be repatriated back to Malaysia to continue treatment, we will pay in respect of reasonable and necessary repatriation costs including the reasonable transportation costs of one qualified medical attendant accompanying the Insured Person

Per event Unlimited            

Unlimited

           

Unlimited

           

Unlimited

HOSPITAL ALLOWANCE
Pays for each complete day you are confined in a hospital on top of medical costs incurred (RM350 per day) Per adult/ child          

Per Family

10,500
10,500          

31,500

-
-
BAGGAGE AND PERSONAL EFFECTS
Pays for loss of or damage to your baggage, including articles worn or carried (up to RM500 for any one article or pair or set of articles)

Per adult/ child

Per family

5,000

5,000

15,000

-

-

Excess each and every claim: RM50
PERSONAL MONEY & DOCUMENTS
Pays for travel and accommodation expenses including cost of obtaining replacement passports, travel tickets and other relevant travel documents. Loss of money due to theft is covered up to RM800 Per adult/ child          

Per child

5,000          

-

5,000          

15,000

-
-
BAGGAGE DELAY
Reimburses for purchase of essential items if your baggage is delay for 8 consecutive hours upon arrival at your destination abroad Per adult/ child          

Per family

500          

-

500          

1,500

-
-
PERSONAL LIABILITY
Indemnifies you for legal liability towards third parties or damage to their property due to your negligence Per adult/ child          

Per family

1 million          

-

1 million          

3 million

-
-
TRAVEL DELAY
Pays if your conveyance is delayed from the scheduled departure time for each full 8 consecutive hours delay (RM200 for first 8 hours delay and RM300 for every 8 consecutive hours thereafter)          

Reimburses on top of the above limits for irrecoverable deposits or charges paid for the cancelled parts of the trip due to the above

Per adult/ child          

Per family
Per adult/ child

Per family

3,200

-

500

-

3,200

9,600

500

1,500

-

 

 

-
LOSS OF DEPOSIT OR CANCELLATION
Reimburses for irrecoverable travel and accommodation expenses paid in advance, provided that the insurance is purchased on the date of full payment of your trip Per adult/ child          

Per family

20,000          

-

20,000          

60,000

-
-
CURTAILMENT
Reimburses for proportional return of irrecoverable prepaid costs incurred, if it is necessary & unavoidable to curtail your trip Per adult/ child          

Per family

20,000          

-

20,000          

60,000

-
-
OVERBOOKED FLIGHT
Pays due to overbooked flight and no alternative transportation is made available to you within 4 hours Per adult/ child          

Per family

200          

-

200          

600

-
-
FLIGHT MISCONNECTION
Pays due to missed connection and no alternative transportation is made available to you within 4 hours Per adult/ child          

Per family

200          

-

200          

600

-
-
HIJACKING INCONVENIENCE
Pays for each full 24 consecutive hours of hijack (RM300/ 24 hours) Per adult/ child          

Per family

900          

-

900          

2,700

-
-
HOME CARE BENEFITS
Pays for damages to your home contents as a result of fire when your house is left vacant while you are travelling Per adult/ child          

Per family

1,000          

-

1,000          

3,000

-
-
MISSED DEPARTURE
Reimburses for additional accommodation and travel expenses necessarily andreasonably incurred in returning to Malaysia, as a result of mechanical breakdown of public transport services, to get you to the departure port, airport or train station, as stated in your ticket Per adult/ child          

Per family

1,000          

-

1,000          

3,000

-
-
REROUTING OF FLIGHT
Pays if the arrival of the scheduled public conveyance is delayed for at least 8 hours due to rerouting Per adult/ child          

Per family

200          

-

200          

600

-
-
RENTAL CAR EXCESS COVER
Pays for any excess/deductible which you become legally liable to pay in respect of loss or damage to rental vehicle during the rental period Per adult/ child          

Per family

1,000          

-

1,000          

3,000

-
-
LOSS OF DEPOSIT OR FULL PAYMENT DUE TO ABSCONDMENT OR INSOLVENCY OF TRAVEL AGENT
In the event that before or on the departure date of your booked trip, the travel agency from where you purchased your air tickets or tour packages has absconded or declared insolvent, we will reimburse you for loss of irrecoverable deposits or full payments paid in advance for air tickets or tour packages, provided that the insurance is purchased before or on the day of full payment of your trip. Per adult/ child          

Per family

5,000          

-

5,000          

15,000

-
 
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